Returns

We want you to have a great shopping experience with us but understand that ordering online can be tricky. If, for whatever reason, you change your mind and wish to return an item you’ve purchased, we have a 30 day refund policy. Items can be returned if they are unopened and unused, with all seals and packaging still in place. Please contact customer service for instructions on how to make a change of mind return.

If items are faulty please contact us immediately and we will organise a replacement for you.

Email: info@ullu.com.au

Phone: 1800 957 179

Live Chat: you will find the link at the bottom right of the screen